Web Hosting Services

Having a strong hosting system is crucial for your website. You want your website performing at its very best consistently. If your site is down, the last thing you want is to be waiting for your web developer to contact the hosting company. You’re losing customers and losing dollars. At Realize Online, we don’t handball responsibilities. We run our clients hosting plus we offer managed and secure website hosting that’s based in Australia.

Managed Service

You’ve got enough on your plate managing your business. The last thing you should be worrying about is finding someone to constantly restart your website. We offer a Managed Hosting Service with all of our web hosting. Our expert team are responsible for all maintenance, service and management of your hosting. Unlike other web developers, we don’t palm off hosting to a third party, we take full responsibility for it. This ensures your site is always running smoothly. You don’t need to worry about your website at all. You’ll have your very own management team fixing the problem before you’ve even knew there was one!

World Class Website Hosting Security

Our web hosting is coupled with a proactive security approach where we provide regular monthly backups and keep updated with your CMS system’s latest bug and security patches. Say goodbye to nasty viruses, Trojans and hackers. We’ve got you and your website covered with world-class systems designed to protect you and your website.

Australian Servers

Our Australian servers are housed in a first-class data centre in Sydney. Australian-based servers run up to 40 times faster than web hosting that relies on U.S servers. Australian carriers also have a massive network space and capacity which is great for data and disk space allowance. We’re in the perfect location to provide excellent access times and fast and reliable connectivity for target audiences in and near Australia.

Support Based In Melbourne, Australia

Our head office is based in Melbourne where our expert team are ready to handle any issues or questions that arise. Our friendly and reliable staff are fully trained to provide the best in professional advice and solutions. Forget the hassles of slow or unreliable service and make sure anyone who visits your site can load pages as quickly as possible.

Forget unreliable support with no flexibility for change. What if your business grows? Is your website static and can’t grow with you? There’s no need to compromise on the features or level of service you want to offer your valued customers just because your web host has limits. On the other side of the coin, you don’t want to be forced to have the latest and most elaborate website features if you don’t need them.

A tailored website and web hosting service will work wonders for you and your business.

We identified a ‘gap’ between web developers and hosting companies over 15 years ago. That ‘gap’ is basically in between where a hosting company stops and where a typical web developer starts. Hosting companies are typically like a motel room or an apartment. You rent the space that comes with power and some facilities inside that space. What you do in there and what you put in there is your business. If you don’t pay or break a rule, they can then turn off the power, water, etc. Web developers, on the other hand, work much like builders. They build a project and they move on.

The ‘gap’ is typically where there is no one person / agency looking at the overall security and maintenance / monitoring of the website. You don’t have the knowledge or the time to deal with the hosting company or to know if there is an issue with your website or the hosting company. What happens when the hosting company points the finger at the web developer and vice versa? You’re left in the dark, with costs and frustration building.

Over the years, our Managed Hosting Service has developed and expanded to what it is today. It is essentially a layer of support and service that sits on top of any hosting server. For smaller clients who only need ‘shared’ hosting, this means they effectively pay nothing for their hosting and only pay for the Managed Hosting Service. Larger clients, with more detailed sites, need VPS’s or Dedicated servers. They pay for the hosting at cost and pay for the Managed Hosting Service on top of that. We only ever charge for hosting at the rates we buy the hosting for.

Key Features Of Our Managed Hosting Service

  • Custom built monitoring & warning system

    Custom built monitoring and warning system of hacking and unauthorised code changes to the site.

  • Version Control operation and support of this service

    Including updates and management of the ‘branches’ and ‘conflicts’ within the Git repository and the code in ‘live’ site, the ‘staging’ site and in the repository cloud.

  • Staging site operation and support and management

    This is a complete copy of your ‘live’ site and often needs separate attention or support for you or for the site itself. Often, a staging site needs to have different support to the ‘live’ site.

  • One hour ‘credit’ per month of 1st Level Support

    1st Level Support includes ‘how to…’ support for your site, domain management, hosting management, hosting admin, email support, server tech support, etc.

  • 90 Day Web Development Warranty on work / code completed by Realize Online

    Applies to works carried out by Realize Online where no other person has had access to the code.

There is no doubt the service platform that we develop is greater than what is offered by other web developers. It’s one thing to setup a version control system, but the reality is that it requires ongoing support and maintenance. Here’s a simple table summarising the key features of our Managed Hosting Service versus other hosting plans.

Common Questions & Options

  • Version control is a cloud-based system that – in simple terms – tracks and records any changes to the code that anyone makes. It can be used in conjunction with a ‘staging’ site to push approved code changes from the ‘staging’ site to the ‘live’ site easily and safely.
  • It can also be used to reverse changes to the code in the ‘live’ site and to revert the ‘live’ site code back to an earlier state.
  • It does NOT track or backup images or content or configure settings in the website.
  • Version control is a cloud-based system that – in simple terms – tracks and records any changes to the code that anyone makes. It can be used in conjunction with a ‘staging’ site to push approved code changes from the ‘staging’ site to the ‘live’ site easily and safely.
  • It can also be used to reverse changes to the code in the ‘live’ site and to revert the ‘live’ site code back to an earlier state.
  • It does NOT track or backup images or content or configure settings in the website.
  • Version control is a cloud-based system that – in simple terms – tracks and records any changes to the code that anyone makes. It can be used in conjunction with a ‘staging’ site to push approved code changes from the ‘staging’ site to the ‘live’ site easily and safely.
  • It can also be used to reverse changes to the code in the ‘live’ site and to revert the ‘live’ site code back to an earlier state.
  • It does NOT track or backup images or content or configure settings in the website.

Moving To A New Hosting Server?

  • Another topic and question that came up was whether you should upgrade your hosting or not. Mark sent you an email listing a couple of options for hosting upgrades for you to consider.
  • There is NO obligation for you to upgrade your hosting.
  • The hosting service does come with the standard hosting services and support. And we provide that to you and for the hosting.
  • The hosting upgrade options we listed will support multiple sites plus staging sites on the one server.